The OTHER Side of Social Networking
- 5 Comments
- January 9th, 2008
The Internet can be treacherous if you are a vendor faced with a disgruntled customer.
If a consumer doesn’t feel that his or her complaint has been satisfactorily dealt with — boom! The entire dispute (at least the customer’s side of the story) ends up on the Web for the world to see. Oh, and you can expect [...]

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