09 Jan

The OTHER Side of Social Networking

The Internet can be treacherous if you are a vendor faced with a disgruntled customer.  If a consumer doesn’t feel that his or her complaint has been satisfactorily dealt with — boom!  The entire dispute (at least the customer’s side of the story) ends up on the Web for the world to see.  Oh, and you can [...]

07 Jan

New Approach at This Site for 2008

I’ve decided that for 2008 I will focus more effort on this site to compiling lists of resources and information kits.  What do I mean by this?  Well, I regularly get asked to identify resources for clients and entities that sell to small businesses.  Here are some examples of the resources I get asked for:  small business events where [...]

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