18 Jan

FedEx Kinko’s Gets a New Name, New Website – And Offers a Quick Lesson in Launch

Kinko’s, acquired by FedEx a few years back, was rebranded as FedEx Office in 2008.  As a media backgrounder points out, the name is a play on the idea of FedEx Office being the Back Office for America’s Small Businesses.

It’s kind of a bland name.  Kinko’s was such a … distinctive …. name that you didn’t have trouble remembering it.  But I guess they’re banking on the FedEx brand being able to draw in small business owners, with Office being secondary. 

Up until now their website was just as bland, too…  sort of a plain-Jane corporate site.  Here it is:

 old FedEx Office website


Luckily they’re launching a new website and it’s got more excitement to it. One of the highlights:  it has a horizontal scroll of the main products and services that FedEx Office offers.  Now, a horizontal scroll of images is quite the website design trend at the moment.  But this one is different — it  actually scrolls in a horizontal circle, like a circular carousel.  Neat.  

new FedEx Office website - horizontal scroll

I bring this up to point out how they’re launching their new website.  To make sure people don’t miss the launch and to get as much juice out of it as possible, they’ve sent out direct email inviting to take a sneak peek. 

Also, on the current home page they have a little section inviting you to look at the new website design.  They don’t just take you over to the new page, but to a special landing page that highlights  features of the new site and lets test drive a few of them with an Ajaxy type of interface.

This way you get more mileage out of a website re-launch.  Create anticipation for something new and better coming.  Might be a handy technique the next time you launch a new website design.

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  1. Martin Lindeskog said on January 19th, 2009 at 10:34 am

    Would you compare Kinko’s journey similar to Mail Boxes Etc? MBE belongs to UPS.

  2. Amanda said on January 19th, 2009 at 12:27 pm

    That is really cool. It definitely makes it easier to scroll thru products and services. I like website icons that are more exciting and interactive.

  3. Rose Anderson said on January 19th, 2009 at 11:09 pm

    You are right Amanda. That was really cool especially the horizontal scroll feature of the pages. It was honestly my first time to see that kind of design. 🙁

  4. Arthur Bland said on January 22nd, 2009 at 2:06 am

    This Ajax feature in web development has really grown popular. Now, no wonder why.

  5. Bianca Aquino said on January 22nd, 2009 at 10:27 pm

    I really like the ajax feature. The horizontal scrolling is new to me. Wondering if I could ever find a free wordpress template with that feature.

  6. Ivana Taylor said on February 8th, 2009 at 10:46 am

    I have been using FedEx Kinkos for YEARS! My favorite feature is the online print job! I first discovered this when I had a report that was due to a client. I went online to find the closest Kinkos thinking I was going to have to drive out there at 3am. But INSTEAD – I was able to send my report to them, specify the divider tabs, which pages were in color and many other features. I was literally GIDDY with excitement as I did this from my home office in my PJs at 3am. I’ve been happily using it every since – they will also SEND your materials to anywhere in the country – maybe the world, but I haven’t use that yet. 🙂 IDEAL services for procrastinators.

  7. small biz's notes said on January 23rd, 2009 at 6:50 pm

    » FedEx Kinko’s Gets a New Name, New Website – And Offers a Quick Lesson in Launch Selling to Small Businesses…

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